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administrative assistant

Title posted on indeed.com - Administrative Assistant, Advocacy

Posted on March 10, 2025 by Employer details The War Amps/Les Amputés de guerre

Job details

*Essential Duties and Responsibilities* · Answer incoming phone calls or email inquiries for Advocacy and redirect requests to appropriate staff and where applicable. o Responsible for executing Advocacy email. · Responsible for the electronic filing system maintenance and administration (i.e. maintain bring forward systems, open cases in the CRM, docket all correspondence in the CRM, etc.). · Conducts administrative duties related to Advocacy cases in both official languages, including: o Arranging teleconference calls. o Conducting outreach to members by phone and email for Advocacy initiatives as required. o - * Conducting academic and internet research in both official languages where required to respond to Advocacy cases and/or projects. o Conducting research into various policies where required to respond to Advocacy cases and/or projects and relaying the research to our members via phone calls or email. · Provide administrative assistance for: o Continuing Education Program for medical professionals who work with amputees; o Disability Tax Credit requests; o Resource development; o Miscellaneous Advocacy projects and initiatives as they arise. · Handling and processing of incoming mail, including incoming member or case documents, prosthetic/veteran magazines, etc. · Photocopy, print, fax, scan, mail or email documents as required. · Responsible for updating the vacation calendar, and in-office calendar. · Performs other related duties as required. *Requirements* · French a strong asset · Experience in an administrative position. · Strong verbal communication skills, and good writing and formatting skills for correspondence. · Must be an organized individual. · Must achieve a high degree of accuracy. · A flexible individual who is a Team Player. · Growth-based mindset. · Must have a strong work ethic and have a desire to be part of a high-performing Team. · Must be passionate about helping others! Job Type: Full-time Benefits: * Company events * Company pension * Dental care * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * Vision care Schedule: * Day shift * Monday to Friday Language: * French (preferred) Work Location: Hybrid remote in Ottawa, ON K1V 0C4