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customer service agent
Posted on March 11, 2025 by Employer details Prestige Outdoor Services
Job details
* Are you a self driven, organized, and team oriented person that loves the green industry? * Do you thrive in a fast paced, always changing work environment? * Would you like to join an ALL STAR team that prioritizes a positive team and customer experience? If you answered "YES" to the above, read on! *COMPANY:* Prestige Outdoor Services has been providing service to customer in Calgary and surrounding areas for over 30 years! Our many years of experience have taught us that have a great reputation doesn't happen by chance. Our team trains hard, works hard, but also has a lot of fun together! It is our fantastic team that ensures a great customer experience. *POSITION TYPE:* * Full Time Seasonal (Start April 11 - October 10, 2023) * 30 hours/week * Monday to Friday 8:00 am - 2:30 pm (possible occasional Saturdays) *THIS POSITION IS FOR YOU IF YOU ARE:* * Great at working independently and in a team environment. * Calm, positive, and have a solution oriented attitude in all solutions. * Committed to providing a great experience for our team and our customers through a "Can Do Attitude". * Able to see the big picture and prioritize. * Flexible and adaptable. * Have a high attention to detail and accuracy in task completion. *DESCRIPTION OF DUTIES:* * Provide a positive customer experience through responding to daily calls and emails, communicating schedule changes, and prioritizing customer needs and requests. * Provide team support by reviewing daily schedules, communicating service changes, and liaise between customers and the team. * Assist with daily office operations by supporting various projects and initiatives and focusing on office organization and cleanliness. * Contribute to the company sales targets through customer collections, promoting sales promotions and additional services, and providing accurate quotes and estimates to customers. * Promote and participate in Team Huddles, Team Events, and other activities focused on our All STAR TEAM culture. *SKILLS AND REQUIREMENTS:* * Computer Skills - Proficient with Microsoft Word/Excel, Google Suite, Email and typing skills. * Customer Service Experience - Previous experience with making/taking calls, responding to emails, and assigning priority responses. * Basic use of Social Media platforms (Facebook, Instagram, Twitter) * Valid Driver License and *own vehicle* is a *MUST* for daily commute. Our office is located about 10 minutes south of the Seton Community in the Dunbow area. * High School Diploma * Previous experience or knowledge in the Green Industry is an asset for this position. *COMPENSATION:* * $20.00/hour - $22.80/hour * Health Spending Account * Company Fun Days * Training Provided *HOW TO APPLY:* * Send us your resume and cover letter by email or through Indeed. * We will look through all resumes and contact those we are interested in pursuing. * We will send an additional questionnaire that includes a telephone exercise. * We will shortlist and contact those we are interested in interviewing. Job Type: Seasonal Contract length: 6 months Pay: $20.00-$22.80 per hour Expected hours: 30 per week Schedule: * Monday to Friday Licence/Certification: * Alberta Drivers License with own vehicle (required) Work Location: In person- LocationCalgary, AB
- Workplace information On site
- Salary$20.00 to $22.80HOUR hourly
- Terms of employment Seasonal employment
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9669367068
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