front desk agent
Posted on July 15, 2026 by Employer details Sandpebbles
Job details
Responsibilities for this role: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, accommodating special requests whenever possible - Provide information about hotel facilities, services, and local attractions - Handle guest check-ins and check-outs efficiently and accurately - Answer phone calls and direct them to the appropriate department or staff member - Assist guests with inquiries, complaints, and requests, ensuring their satisfaction - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized front desk area - Assisting housekeeping by doing the laundry and making baskets Requirements: - Previous experience in a hotel or hospitality industry is preferred - Excellent customer service skills with a friendly and positive attitude - Strong communication skills, both verbal and written - Ability to MULTITASK and prioritize tasks effectively in a fast-paced environment - Proficiency in using phone systems and other office equipment - Bilingual or multilingual skills are a plus - Knowledge of basic computer applications such as MS Office Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the hotel. Such as assisting housekeeping, laundry, data entry, scheduling etc. Job Types: Full-time, Part-time, Permanent, Casual Pay: $18.25-$20.00 per hour Benefits: * Casual dress * Flexible schedule * On-site parking Work Location: In person- Location Qualicum Beach, BC
- Work location On site
- Salary$18.25 to $20.00HOUR hourly
- Terms of employment Casual employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #10201051766
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