Job prospects Customer Service Representative - Call Centre near Winnipeg (MB)

Over the past few years (2022-2024), there was labour surplus for Other customer and information services representatives near Winnipeg (MB). There were more workers available than job openings in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be Very limited for other customer and information services representatives (NOC 64409) in the Winnipeg region for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• A moderate number of positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

Here are some key facts about other customer and information services representatives in the Winnipeg region:

• Approximately 5,690 people work in this occupation.
• Other customer and information services representatives mainly work in the following sectors:
  • Management and Administrative Services (NAICS 55-56): 26%
  • Retail Trade (NAICS 44-45): 13%
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 12%
  • Transportation and warehousing (NAICS 48-49): 11%
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 7%

Source Labour Market Information | Prospects Methodology