Job prospects Call Centre Agent - Customer Service in Nunavut

Explore current and future job prospects for people working as a "call centre agent - customer service" in Nunavut or across Canada.

Job opportunities in Nunavut

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

Moderate

The employment outlook will be moderate for Other customer and information services representatives (NOC 64409) in Nunavut for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to several new positions.
  • Not many positions will become available due to retirements.
  • There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Other customer and information services representatives in Nunavut:

  • Approximately 50 people worked in this occupation in May 2021.
  • Other customer and information services representatives mainly work in the following sectors:
    • Public Administration and Defence (NAICS 91): 33%
    • Wholesale and Retail Trade (NAICS 41, 44-45): 30%
    • Tourism & Culture (NAICS 51, 71-72): 16%
    • Transportation and warehousing (NAICS 48-49): 7%
  • 80% of other customer and information services representatives work all year, while 20% work only part of the year, compared to 72% and 28% respectively among all occupations. Those who worked only part of the year did so for an average of 47 weeks compared to 44 weeks for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 30% compared to 51% for all occupations
    • Women: 70% compared to 49% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: 38% compared to 37% for all occupations
    • high school diploma or equivalent: 15% compared to 22% for all occupations
    • apprenticeship or trades certificate or diploma: 15% compared to 11% for all occupations
    • college certificate or diploma or university certificate below bachelor's: 15% compared to 15% for all occupations
    • bachelor's degree: 15% compared to 10% for all occupations
    • university certificate, degree or diploma above bachelor level: n/a

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "call centre agent - customer service" Other customer and information services representatives (NOC 64409) or across Canada.

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Labour Market Information Survey
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